Customer service design for people who stutter

by | Nov 9, 2026 | News

Big thanks to Jennifer Chadwick and zeroheight for interviewing me about stuttering and customer service design for both online and offline experiences. The title of the article speaks for itself, Meet Daniele: 4 practical ways to design for a person with a stutter. I...

My interview on the Can Stutter podcast

by | Nov 3, 2026 | News

Thank you to Can Stutter for interviewing me chat on their podcast. We talk about all things Franky Banky, the impact of my books, their translations and use in 19 universities worldwide, my workshops, and my experiences at stuttering conferences along with my advice...